While installing the graphics driver allows the system to properly recognize the chipset and the card manufacturer, updating the video driver can bring about various changes. Close the wizard and perform a system reboot to allow changes to take effect. Read EULA (End User License Agreement) and agree to proceed with the installation process. Allow Windows to run the file (if necessary). Locate and double-click on the available setup file. Unzip the file and enter the newly-created directory. Save the downloadable package on an accessible location (such as your desktop). To install this package please do the following: Even though other OSes might be compatible as well, we do not recommend applying this release on platforms other than the ones specified. If it has been installed, updating may fix problems, add new functions, or expand existing ones. This package contains the files needed for installing the APU driver. Pre-installed IO Shield for Easy and Quick Installation Q-Flash Plus Update BIOS without Installing the CPU, Memory and Graphics Card Smart Fan 5 Features Multiple Temperature Sensors, Hybrid Fan Headers with FAN STOP RGB FUSION 2.0 Supports Addressable LED & RGB LED Strips AMP-UP Audio with ALC1200 and premium capacitor Dual Ultra-Fast NVMe PCIe 4.0/3.0 x4 M.2 with Thermal Guard Advanced Thermal Design with Enlarged VRM Heatsinks Dual Channel ECC/ Non-ECC Unbuffered DDR4, 4 DIMMs And then crashed at the welcome screen after force reboot.- Supports AMD Ryzen 5000 Series/ 3rd Gen Ryzen and 3rd Gen Ryzen with Radeon Graphics Processors I installed version 19.12.3, The system still froze when the driver completed install. Yes, I tried to see if the older version of the drivers work. Note: Do check for the version installed on your PC before proceeding with the installation of graphics drivers One of the things that you can try is installing the older version of AMD graphics drivers and see if you are able to boot the PC normally. If there is a conflict in drivers with Windows, then you will see a freezing issue on the PC. Ideally, when booting the PC in Safe Mode only basic Windows drivers are loaded and that is the reason the PC will is not crashing. I understand that you are facing issues with freezing issues after installing the latest AMD graphics drivers. Thank you for writing to Microsoft Community Forums.
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December 2022
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